FAQ

  • Can I order tile online?

Yes, you can order online as we are in process of shifting our store online.

  • The product is out of stock

We try our best to keep the products in stock, but due to the Pandemic and the traffic congestion, there has been a shortage in shipping container. This has impacted us with very low inventory.

  • When is the new collection/products coming in?

The new collection is set to arrive in February 2022! Stay in touch and subscribe to receive notification at the earliest.

  • I just placed my order. When will it arrive?

We make every effort to process your order within 48 hours. How long it takes to arrive depends on where you are located and which shipping method you select.

  • Where is the tile showroom closest to me?

We are in process of moving our whole store online and would be supplying to dealers in your area. As of now, We are serving the community of Fraser Valley. Please contact us for dealership near you!

  • Do you provide promotional product to influencers for marketing purposes?

Yes, We do. For all marketing purposes, please contact our support team at dekorstudios@hotmail.com.